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LIB 102 - Introduction to Reference & Information Services: Home

Course Updates

This LibGuide supports students in LIB 102 - Introduction to Reference and Information Services.

Professor Sheldon's students: Click on the appropriate tab above to access weekly updates regarding class content and assignments.


The textbook required for this class is Crash Course in Reference by Charlotte Ford (Libraries Unlimited, 2008, ISBN 978-1591584636).  Purchase it at the PCC Bookstore

Calendar Updates

For Wed., 4/29

  • Before Mon., 4/27 at 12 noon -> Complete one-question quick survey (link here)
  • Review your presentation notes from 4/22. Highlight one positive and one negative issue that kept recurring at the libraries, and identify which specific RUSA guidelines address those two issues.
  • Review the Mock Job Post (link on page for Week 14). Write a list of your qualifications (knowledge, skills, and abilities) for the job and complete the Questionnaire. Bring both--your list of qualifications and the completed questionnaire--to class on 4/29.
  • Sheldon's last scheduled office hours =
    Monday, 4/27, from
    3-5pm in LL309.
    Please stop by!

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For Wed., 4/22

  • Presentations by all students! Email Sheldon if you want to go first, last, or somewhere in the middle.

If you create a slide-show presentation (using Powerpoint, Prezi, or other apps), E-MAIL IT TO SHELDON before 5 pm on Wed., 4/22  - <casheldonATpasadenaDOTedu>.

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For Wed., 4/15

  • Course Project--Reflective Report due on 4/15.
    NO WORK ACCEPTED BY E-MAIL OR LATE.
  • Extra credit opportunity: Attend one MLA workshop and submit yellow completion form to Sheldon. One on 4/16, one on 4/21. Click here for more info. 

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For Wed., 4/8

READ:

  • Code of Ethics of the American Libary Association (link at left)
  • Library Bill of Rights (link at left)
  • Ford, Chap.10, pp. 101-108
  • Jennerich's "Handling Complaints" (linked at Week 11)

DUE:

  • Work on Course Project [Due 4/15]:
    • Draft your answer to the Secret Researcher Question (no more than one page). Include in-text citations to the source/s for your answers.
    • Create a draft list of Works Cited in which you provide the full citation information for the sources you referred to in locating your answer. Also include on your Works Cited list a citation for the RUSA Guidelines web page, with everything formatted in correct MLA format.
    • Bring the draft of your Answer and your Works Cited list to class on 4/8

  • Extra credit opportunity: Attend an MLA Format Workshop - first one scheduled on Thur., 4/2. See box on Week 11 for more information.

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For Wed., 4/1

READ:

  • Chapter 12 of Bopp's Reference & Information Services: An Introduction -- "Reference Services for Specific Populations" (Jacobson & Sutton), pp.279-305.  (Linked on page for Week 10)

DUE:

Special Populations Exercise (link at page for Week 10), completed using your choice of one of the seven populations covered in Jacobson & Sutton's chapter:

  • Non-English speakers
  • Illiterate/Low-literacy adults
  • Physically disabled (visually-, hearing-, or mobility-impaired)
  • Developmentally disabled
  • Children
  • Young Adults
  • Elderly

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For Wed., 3/25

READ:

  • Ford, Chap. 4, pp. 40-44.
  • Ford, Chap. 9, pp. 91-98.

DUE:

  • Digital Reference Excercise (link on page for Week 9)
    • Locate, print, and read one article from a respected newspaper, magazine, or scholarly journal regarding digital reference in libraries. Suggested key terms are librar* AND digital reference, virtual reference, instant messages, instant messaging, chat reference, text messages, text messaging, or SMS.
    • Pose Secret Researcher question via Shatford's 24/7 Librarian Chat and complete interview. Print transcript of interview that will be e-mailed to you.
    • Finish worksheet AFTER completing both of the above. Staple to completed worksheet the transcript for your QuestionPoint (Librarian chat) interview.
  • Continue Course Project--Completed form for third library visit due on 3/25.
    Remember: In the final write-up for this project, you must provide an answer to your question and cite one or two sources regarding where you found the answer/s. So do your best to find and read some sources to locate answers!
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For Wed., 3/18
  • Continue Course Project: Third library visited and form completed before 3/25

No class meeting on 3/11 - enjoy Spring Break!

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For Wed., 3/4

DUE:

  • Complete Reference Scavenger Hunt, Part II.
  • Review for Midterm Exam on 3/4.

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For Wed., 2/25

DUE:

  • Reference Scavenger Hunt, Part I
  • Secret Researcher Project - Form for second library visit due 2/25
    NOTE: Midterm Exam delivered in class on 3/4.

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For Wed., 2/18

DUE:

  • Encyclopedia Comparison Exercise (link on Week 5)
  • Continue Course Project: Second library visited and form completed before 2/25

READ:

  • Ford, Chap. 7, pp. 73-81
  • Ford, Chap. 8, pp. 83-89
  • "Wikipedia: Friend or Foe?" by West & Williamson (link on Week 5)

NOTE:
Shatford Library is CLOSED for Presidents' Day
on Fri., 2/13; Sat., 2/14; and Mon., 2/16. Check for holiday closures at other libraries before you visit them.

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For Wed., 2/11

DUE:

  • Database Evaluation Exercise. Be prepared to deliver on 2/11 a 5-minute mini-demonstration of the database you & your partner assessed.
  • Secret Researcher Project - Form for first library visit due 2/11.

READ:

  • Ford, Chap. 3, pp.21-28

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For Wed., 2/4

READ:

  • Ford, Chap. 5, pp.47-54
  • Ford, Chap. 6, pp.59-70

DUE:

  • OPAC Exercise - Searching Library Catalogs (link found on webpage for Week 3)
  • Begin Course Project: Visit one library and complete project form, due on 2/11/15. Please pose the question using the exact wording that was approved.

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For Wed., 1/28

READ:

  • Ford, Chap. 4, pp. 34-39

DUE:

  • Finish one column of the Evaluating the Quality of Information worksheet, reviewing the website assigned to you by Sheldon. [See Week 2]
  • Boolean Logic Exercise [See Week 2].
  • Your question for the Secret Researcher Project, emailed to Sheldon before 9pm on Fri., 1/23, then approved by Sheldon before 12pm on 1/28. After you email your question to Sheldon, watch for her response/s; it may take a bit of correspondence before you receive the email that says "Question approved!"
    Print the email from Sheldon that says "QUESTION APPROVED" and bring it to class on 1/28.

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For Wed., 1/21

READ:

DUE:

  • Complete Entry Inventory (link at left)
  • Print RUSA's Guidelines (link above) and highlight or star what you believe to be the 5 most important behaviors for a successful reference interchange. Be prepared to share your choices and your reasoning in class on 1/21.
  • Consider the question you'd like to work with for the Secret Researcher Project (guidelines and sample questions at left). You must e-mail Sheldon your proposed question for approval before 9pm on Fri., 1/23.
 

 

 

Contact information

Christina Sheldon
casheldon@pasadena.edu