Project Guidelines & Rubrics
[For models of successful Course Project reflective write-ups, please click here]
Course Updates
This LibGuide supports students in LIB 102 - Introduction to Reference and Information Services.
Professor Sheldon's students: Click on the appropriate tab above to access weekly updates regarding class content and assignments.
The textbook required for this class is Crash Course in Reference by Charlotte Ford (Libraries Unlimited, 2008, ISBN 978-1591584636). Purchase it at the PCC Bookstore.
Calendar Updates
VERY LAST SURVEY! For this class. We swear.
Click here to complete the Shatford Library's evaluation of your experience in LIB 102.
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For Wed., 5/1
- Complete Exit Survey (link here).
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For Wed., 4/24
Study for FINAL EXAM, Part I delivered on 4/24 at 5:45pm.
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For Wed., 4/17
In-class presentations by Arryana, Larry, Luz, Mercedes, Michelle, Helen, Kiri, Esperanza & Youna.
If you intend to use a Powerpoint presentation, E-MAIL IT TO SHELDON before 5 pm on Wed., 4/17
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For Wed., 4/10
In-class presentations by Joanne, Albert, Jeffrey, Rosie, Sylvia, Julia, Maria, Kendra & Linda.
If you intend to use a Powerpoint presentation, E-MAIL IT TO SHELDON before 5 pm on Wed., 4/10
READ:
DUE:
- Response to one-question survey (link here)
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For Wed., 4/3
READ:
- Code of Ethics of the American Libary Association (link on Week 11)
- Library Bill of Rights (link on Week 11)
- Ford, Chap.10, pp. 101-108.
- Jennerich's "Handling Complaints" (link on Week 11)
DUE:
- Course Project--Reflective Report.
NO WORK ACCEPTED BY E-MAIL OR LATE. - Extra credit opportunity: Attend an MLA Format Workshop. Next one scheduled Thur., April 4th, at 12pm. See Week 10 or 11 for more information.
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For Wed., 3/27
READ:
- Chapter 12 of Bopp's Reference & Information Services: An Introduction -- "Reference Services for Specific Populations" (Jacobson & Sutton), pp.279-305. (Link under Week 10)
DUE:
- Special Populations Exercise (link under Week 10), completed using your choice of one of the seven populations covered in Jacobson & Sutton's chapter:
- Non-English speakers
- Illiterate/Low-literacy adults
- Physically disabled (visually-, hearing-, or mobility-impaired)
- Developmentally disabled
- Children
- Young Adults
- Elderly
- Work on Course Project [Due 4/3]. Create draft list of "Works Cited"--at least two citations for the sources where you located an answer to your Secret Researcher Question, formatted in correct MLA format. Bring these citations to class on 3/27.
- Extra credit opportunity: Attend an MLA Format Workshop. First one scheduled Tue., March 26, at 12pm. See Week 10 for more information.
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For Wed., 3/20
READ:
- Ford, Chap. 4, pp. 40-44.
- Ford, Chap. 9, pp. 91-98.
DUE:
- Digital Reference Exercise (link under Week 9)
- Secret Researcher Project - Form for third library visit due 3/20.
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For Wed., 2/27
DUE:
- Reference Scavenger Hunt, Part II
READ:
- Ford, Chap. 8, pp. 83-89
- Review for Midterm Exam on 2/27
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For Wed., 2/20
- Reference Scavenger Hunt, Part I
- Secret Researcher Project - Form for second library visit due 2/20.
- NOTES:
- Shatford Library is CLOSED for Presidents' Day on
Fri., 2/15; Sat., 2/16; and Mon., 2/18.
- Midterm Exam delivered in class on 2/27
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For Wed., 2/13
DUE:
- Encyclopedia Comparison Exercise
- Continue Course Project: Second library visited and form completed before 2/20.
READ:
- Ford, Chap. 4, pp. 31-33
- Ford, Chap. 7, pp.73-81
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For Wed., 2/6
DUE:
- Database Evaluation Exercise. Be prepared to deliver on 2/6 a 5-minute mini-demonstration of the database you & your partner assessed.
- Secret Researcher Project - Form for first library visit due 2/6.
READ:
- Ford, Chap. 5, pp. 47-57
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For Wed., 1/30
READ:
- Ford, Chap. 3, pp.21-28
- Ford, Chap. 4, pp.34-39
DUE:
- Boolean Logic Exercise
- Begin Course Project: Visit one library and complete project form, due on 2/6/13. QUESTION MUST BE APPROVED BY SHELDON before you visit the library!
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For Wed., 1/23
READ:
- Ford, Chap. 2, pp.9-20
- Ford, Chap. 6, pp.59-70
- Guidelines and Behavioral Performance of Reference and Information Service Providers
DUE:
- Print RUSA's Guidelines (link above) and highlight or star what you believe to be the 5 MOST IMPORTANT BEHAVIORS for a successful reference interchange. Be prepared to share your choices and your reasoning in class on 1/23.
- Your question for the Secret Researcher Project, emailed AND approved by Sheldon before 1/23. Print the email from Sheldon that says "QUESTION APPROVED" and bring it to class on 1/23.
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For Wed., 1/16
READ:
- Ford, Chap. 1, pp.1-7
DUE:
- Complete Entry Inventory (hyperlinked survey).
- Complete Library Acronyms Exercise.
- Consider the question you'd like to work with for the Secret Researcher Project (guidelines at left). Question DUE by e-mail to Sheldon for approval before 1/23.


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